Privacy Policy
Privacy Policy
Last Updated: November 06, 2026
PraiseTickets.com is committed to protecting your privacy and handling your personal information with care and respect.
Information We Collect
- Account Information: Name, email address, phone number, and billing details when you create an account or purchase tickets.
- Payment Information: Processed securely through our PCI-compliant payment processor (Stripe). We do not store credit card numbers.
- Event & Order Data: Details about events you attend or organize, ticket purchases, and preferences.
- Usage Data: IP address, browser type, and pages visited to improve our platform.
How We Use Your Information
- To process and deliver your tickets
- To communicate order confirmations, event updates, and support
- To help organizers manage events and contact attendees
- To improve the PraiseTickets.com experience
- To comply with legal requirements
Sharing Your Information
We share information only when necessary:
- With Event Organizers so they can manage attendance and communicate with you
- With trusted service providers (e.g., payment processors, email services) who are bound by strict confidentiality
- When required by law
We never sell your personal information.
Your Choices & Rights
- Access, update, or delete your account data in My Account
- Opt out of marketing emails at any time
- Request data deletion by contacting cs@praisetickets.com
Security
We use industry-standard encryption and security practices to protect your data. Payment transactions are handled by Stripe, a PCI DSS Level 1 compliant provider.
Children’s Privacy
PraiseTickets.com is not intended for children under 13. We do not knowingly collect data from children under 13.
Praise Tickets Check-In App
Praise Tickets Check-In is a mobile app used by event staff and volunteers to check attendees in at the door. It has no user accounts: staff join a specific event with a temporary access code from the event organizer.
- Camera: the app uses your camera only to read ticket QR codes. The barcode is read on your device. No photos or video are stored or sent anywhere.
- Information sent to us: when a ticket is scanned or checked in, the app sends the ticket code, the time, and the device name the staff member entered to Praise Tickets so we can record the check-in and keep all door devices in sync. Attendee names for the event are downloaded to the device so staff can look up tickets by name. This data is removed from the device when staff leave the event.
- Google ML Kit: barcode reading is handled on the device by Google ML Kit. ML Kit may send Google limited diagnostic and usage information and a device identifier, which are used to maintain and improve the service. This information is not linked to your identity and is not used for advertising or tracking.
- No tracking or ads: the app contains no advertising and does not track you across other apps or websites.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or on-site notice.
Questions? Contact us at support@praisetickets.com